Send email notifications with SendGrid

Notify respondents after they submit your Fillout form with customizable emails that can include dynamic data. Add or update their existing contact information.

What SendGrid is

SendGrid is a service that helps websites and apps send emails to their users. It is handy for businesses and developers who want a reliable way to send emails, like signup confirmations or newsletters, to their users.

How it works

1. Link your Fillout form to SendGrid

Open your form. Go to Integrate and click SendGrid.
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Enter your API Key in Fillout. You can find this in the Settings section of your SendGrid dashboard. Create API Key on the upper right corner. Enter a name, then go with the default Full Access permission.
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2. Choose a template

If you don’t have a template in SendGrid yet, select Email API on the left-hand panel followed by Dynamic Templates.
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Click Add Version and start with a blank template or choose a SendGrid Email Design. Customize your email template as you see fit.

3. Map your form fields on Fillout

Match the fields in your Fillout form to the corresponding fields in your SendGrid contacts. For example, link the email address to its respective field. Then, fill out the Sender identity section.
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You can personalize emails, by inserting dynamic data under Template variables. For example, we want the name to change depending on the customer’s name. Once everything is set, click Finish setup on the upper right corner.

4. Publish and share.

Once you’ve finished creating your form, you’re ready to go! Simply Publish and share the link. Respondents will now receive the email template.
Good to know: SendGrid's Free plan lets you send up to 100 emails per day, while the Essentials paid plan lets you send up to 100,000 emails per month.

Send a freeform email

You can also send a plain custom-formatted email by choosing Send email without template.and entering the recipient and sender details. Reference form fields by clicking + or simply typing @ to ensure each email is automatically tailored to every guest.
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Add or update contact information

Skip sending an email and simply Add or update contact. Choose a List in your SendGrid account. Then, link the Email address and + Add new Contact fields as you see fit. Map the SendGrid fields on the left to their respective Fillout fields on the right.
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Specify a condition

If necessary, you can run your integration only when a specific condition is met. Click here to learn how to.

Personalize your email

You can use handlebars to pipe a respondent's information in the notification email. For example, we'll personalize the email by adding the respondent's name. Simply type {{ name }} anywhere on your email.
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When a respondent completes your form, they will be receiving a personalized email like the one below.
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