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Overview

You can automatically send emails and notifications based on your workflows. This is useful for confirmations, reminders, receipts, and more. Four email services are supported:
TypeSender NameUse-case
ZiteNotifications (notify@mail.zite.com)Internal or testing
GmailYour Account Name (e.g. Finn Green - finn@gmail.com or finn@company.com)Personal or team inboxes
OutlookYour Account Name (e.g. Finn Green - finn@outlook.com or finn@company.com)Personal or team inboxes
Custom SMTPSMTP hosts (e.g. SendGrid, Mailgun, Loops)Scalable, high-volume or production email
Custom SMTP notifications is available on the Enterprise plan. Learn more here.

How to automate with email providers

The quickest way to send emails is using Zite’s built-in option, ideal for testing or internal apps. You can also connect your personal, Gmail, or Outlook account to send messages from your personal or work email.
1

Choose email provider

In the chat box, request your app to be integrated with Email or click .Screenshot 2026 03 31 At 12 47 23 PMSelect Email followed by your preferred email provider (Zite, GMail, or Outlook). If you choose Gmail or Outlook, you’ll be prompted to sign in to your account.For Custom SMTPs, check this section
2

Enter your use case

In the chat box, tell Zite how you’d like to use email in your app. For example, we’ll send an email when events are booked.Screenshot 2026 03 31 At 2 23 12 PM
3

Customize email

Once Zite completes the integration, you’ll be prompted to Customize email using a pre-created template.Screenshot 2026 03 31 At 2 36 04 PMHover over the email body and click Edit email body. Click here to see all custom options.
4

Test

Click Workflows on top and select your email workflow. Then, click History followed by Test runScreenshot 2026 03 31 At 2 51 38 PMYour app will often display a toast notification to confirm if an action was successful or not. 
5

Deploy and share

Click Publish in the upper right corner to share or embed your app.

Customize your email

Aside from the custom email button that shows up during connection, you can access the email editor from the Workflows page (top) by selecting the email workflow. Here, you can:
  • Edit the sender email or use a dynamic email field
  • Edit the default subject and body
  • Change font weight, add bullets, and more by highlighting text Screenshot 2026 03 31 At 3 14 18 PM
  • Customize button text, alignment, and URL
  • Insert dynamic data like name and preferences (orange tags) to personalize email by typing @ and selecting a field Screenshot 2026 03 31 At 3 17 05 PM
Fields are recognized by Zite as values from database columns or Fillout form questions.

How to automate via SMTP

You can also connect to SMPT providers such as SendGrid, Loops, Mailgun and others. This is best suited for scalable, high-volume or production email and is recommended for public-facing apps.
1

Choose email provider

In the chat box, click  followed by Email.Screenshot 2026 03 31 At 12 47 23 PMChoose SMTP. In this example, we’ll use SendGrid as our host. 
2

Generate API Key

To fill out the necessary details, let’s go to our SendGrid dashboard. Click Email API on the left-hand panel followed by Integration guide. We’ll choose SMTP Relay.Screenshot 2026 03 31 At 4 32 40 PMEnter a label and Create Key.Screenshot 2026 03 31 At 4 34 08 PMThe required details will be displayed on number 2. For example:
  • Username: apikey
  • Password: sendgrid-api-key
  • Host: smtp.sendgrid.net
  • Email address: greg@zite.com (the email sender)
  • Security protocol: TLS (recommended)
  • Port: 587
3

Configure SMPT

Go back to Zite and paste the details from number 2.Screenshot 2026 03 31 At 4 48 02 PM
4

Enter your use case

After saving the details, describe the change or action you want to be made in the chat.Screenshot 2026 03 31 At 2 23 12 PM
5

Customize email

Once Zite completes the integration, you’ll be prompted to Customize email using a pre-created template.Screenshot 2026 03 31 At 2 36 04 PMHover over the email body and click Edit email body. Click here to see all custom options.
6

Test

Click Workflows on top and select your email workflow. Then, click History followed by Test runScreenshot 2026 03 31 At 2 51 38 PMYour app will often display a toast notification to confirm if an action was successful or not. 
7

Deploy and share

Click Publish in the upper right corner to share or embed your app.

Troubleshooting

If your email did not arrive, click Workflows on top followed by your email workflow. Then, go to History. Screenshot 2026 03 31 At 3 31 33 PM If you notice a red on your email workflow step, this means that there was an issue with the step completing. To fix this, ask Zite in the chat to check the workflow logs and attempt to fix the problem. Screenshot 2026 03 31 At 3 34 32 PM