Form abandonment solutions

Decrease form abandonment by reminding leads to complete your form and notifying your team members when a form hasn’t been finished yet through Conversion Kit workflows.

How to automate form abandonment prevention

Click Workflows from the top menu of your Fillout dashboard and choose between the Conversion kit workflow templates. Alternatively, you can create a new form or open an existing form, and click Integrate in the top menu.
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You can either Send email if form abandoned or Send Slack message if form abandoned. Create workflow then choose the existing form you’d like to apply it to.

Send email if form abandoned

Follow up with leads who haven’t completed your form yet. By default, email reminders are sent 30 minutes after a respondent exits a partially completed form. Set your preferred time period by clicking Edit under Form abandoned.
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This reminder is automatically sent to the email address inputted by your respondents in the form so make sure to include an email field.
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You can also add attachments under Advanced and edit the style and content of your message when you click Email in the upper section of the pop-up. More info here.

Send Slack message if form abandoned

You can let your team members know when a respondent doesn’t complete a form. Notifications are sent 30 minutes after a form is abandoned by default. To change this, click Edit under Form abandoned and put your preferred time period.
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Connect your Slack account by clicking Edit, then choose your preferred Channel to send the alert to. You can also choose Custom message to tailor how the notification will look. Check out this quick guide.
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Make sure to Test your workflow through the upper right corner, and Publish your form when everything’s set.

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