Reduce form abandonment
Remind respondents who exit your form without submitting to come back with Fillout's Conversion Kit. Also, receive alerts when a respondent doesn't complete your form.
What is form abandonment
Form abandonment occurs when respondents start filling out a form but exit before reaching the last page. When respondents abandon forms, it indicates a lost opportunity for capturing valuable leads or completing transactions. Addressing your page drop-off rate is crucial for improving overall conversion rates, enhancing customer satisfaction, and maximizing business outcomes.
Remind respondents to complete form submissions
On your form's Settings, go to
Conversion kit
. Choose whether you would like to send an email or a Slack message if a form is abandoned, then Create workflow
. The default time frame for a message to be sent is 30 minutes after the form is abandoned. To change this,
Edit
your Form abandoned trigger.Send email
Edit
the content of your email. You can also add attachments, copy colleagues, and more under Advanced. More info here.Important: You must have at least one email field in your form to use this feature.
Click
Email
to format the style of your message. Check this section to learn more. Test
your workflow through the upper right corner, then hit Publish
when you’re good with it. Respondents will now receive a link to their partial submission, allowing them to continue their submission on any device.To edit this workflow, go to the Integrate from the top menu.
Send Slack message
Edit
Slack action to connect your Fillout account to your Slack workspace.Select a channel. This will automatically send a response summary in a formatted message. You can also opt to customize the message.
Receive notifications when a respondent abandons your form
Toggle the
Self-email
notifications switch. The email linked to your Fillout account serves as the default receiving address. This can be changed by clicking x
to delete it and inputting the preferred receiving address. You can also add more receiving addresses as you see fit.