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SurveyMonkey was one of the pioneers in the online survey space, predating Google Forms. Launched in 1999, it has been trusted by businesses for collecting feedback, conducting polls, and gathering user input. Since then, many competitors have established their presence in the same space offering more features at much more affordable price points. In this article, we’ll give you an overview of the 5 best alternative web apps for making flexible and advanced surveys.
The 5 best alternatives to SurveyMonkey
Why consider an alternative to SurveyMonkey
Choosing tools that help a business gain insights into its market is an important investment. Ideally, you want a platform that can do more while still being cost-effective. Here’s a list of reasons why it’s worth exploring other options besides SurveyMonkey:
- SurveyMonkey’s pricing plans are more expensive than those of competitors starting at $99 per month per user.
- It lacks diverse question types and advanced form fields.
- Logic is limited to basic function, particularly just skipping pages.
- The user interface isn’t modern and intuitive, which detracts from the overall experience of creating surveys.
- Customization and branding is limited, making it difficult for users to fully tailor the look and feel of their surveys.
1 SurveySparrow
SurveySparrow specializes in creating engaging and conversational surveys that enhance user experience. It offers a unique chat-like interface that encourages higher response rates and user interaction. It also integrates with popular tools like Slack, Zapier, and Google Sheets, making it simpler to streamline your survey process.
Key Features
- Engaging chat-like interface for improved user experience
- Multi-channel distribution options, including email, web, and social media
- Advanced analytics and reporting tools for actionable insights
- Seamless integrations with tools like Slack, Zapier, and Google Sheets
- Offline surveys available for on-the-go feedback collection
Price: Free for up to 50 responses per month. Paid plans start at $19 per month. Try it here.
2 Fillout
An intuitive form builder, Fillout allows users to create customizable surveys, forms, and workflows with ease. Its drag-and-drop interface allows for quick form creation, and its powerful automation features streamline data collection and management. It also provides real-time collaboration and integrations with popular tools like Airtable, HubSpot, Zapier, Google Workspace, and more, making it a flexible solution for teams looking to enhance their data collection processes.
Key Features
- User-friendly drag-and-drop form builder for easy customization
- Extensive library of templates tailored to various industries
- Powerful automation features to streamline workflows
- Real-time collaboration tools for team input and feedback
- Seamless integrations with Airtable, HubSpot, Zapier, Google Workspace, and more
Price: Free for up to 1,000 responses per month. Paid plans start at $15 per month. Try it here.
3 forms.app
forms.app is an online survey maker tool that enables you to create surveys, forms, and quizzes without coding knowledge. It provides a good solution for creating surveys for any need thanks to its competitive pricing and rich features. With a user-friendly interface, you can create any type of survey for every need and review data with a simple results page.
Key Features
- Faster form creation through AI features and +5000 templates
- Direct integrations with tools like Slack, Hubspot CRM, and Google Analytics
- Show and hide questions with conditional logic
- Various customization options like themes, fonts, and custom CSS.
- Easy payment and signature collection
Price: Free for up to 100 responses per month. Paid plans start at $15 per month. Try it here.
4 Google Forms
Google Forms is a free, versatile tool within the Google Workspace ecosystem that lets users create surveys, quizzes, and forms effortlessly. Known for its simplicity and ease of use, it allows users to build engaging simple form. It also supports real-time collaboration, making it easy for teams to gather feedback and insights collectively.
Key Features
- Completely free with a Google account, providing great value for users
- Intuitive design that allows for quick creation of customizable forms
- Has accessibility features for users with disabilities
- Real-time collaboration for teams to edit and manage forms together
- Automatic data collection and easy access to responses via Google Sheets for detailed analysis
Price: Free with a Google account. Try it here.
5 Delighted
Delighted by Qualtrics is a customer feedback platform that helps businesses gather actionable insights through simple and effective surveys. With its focus on Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), it enables organizations to track customer sentiment over time. It also provides robust analytics and reporting features, empowering teams to make data-driven decisions to enhance customer experiences.
Key Features
- Focus on key metrics such as NPS, CSAT, and CES for effective customer feedback collection.
- Customizable survey templates to align with brand identity and messaging.
- Multi-channel distribution options, including email, SMS, and web pop-ups.
- Real-time analytics and reporting to track customer sentiment and trends.
- Automated follow-ups and alerts to engage with customers promptly.
Price: Free trial available. Paid plans start at $249 per month. Try it here.
SurveyMonkey lets users easily create, distribute, and analyze surveys with ease. It offers a wide range of customizable templates and built-in analytics tools to help individuals and businesses gather valuable feedback and insights. However, its features and customization options are limited, and requires a bigger budget. If you are seeking for cost-effective and feature-rich surveys, consider exploring Fillout forms.
Written by
Mikhaela Presillas is the Marketing Manager at Fillout. She lives in Manila where you can often find her trying out new restaurants and cafes in the city or exploring new destinations.
