Explore the 5 best cost-effective alternatives to SurveyMonkey. Create surveys and polls that are dynamic to encourage user engagement and fully customizable to match your brand.
SurveyMonkey was one of the pioneers in the online survey space, predating Google Forms. Launched in 1999, it has been trusted by businesses for collecting feedback, conducting polls, and gathering user input. Since then, many competitors have established their presence in the same space offering more features at much more affordable price points. In this article, we’ll give you an overview of the 5 best alternative web apps for making flexible and advanced surveys.
Choosing tools that help a business gain insights into its market is an important investment. Ideally, you want a platform that can do more while still being cost-effective. Here’s a list of reasons why it’s worth exploring other options besides SurveyMonkey:
SurveyMonkey’s pricing plans are more expensive than those of competitors starting at $99 per month per user.
It lacks diverse question types and advanced form fields.
Logic is limited to basic function, particularly just skipping pages.
The user interface isn’t modern and intuitive, which detracts from the overall experience of creating surveys.
Customization and branding is limited, making it difficult for users to fully tailor the look and feel of their surveys.
1 SurveySparrow
SurveySparrow specializes in creating engaging and conversational surveys that enhance user experience. It offers a unique chat-like interface that encourages higher response rates and user interaction. It also integrates with popular tools like Slack, Zapier, and Google Sheets, making it simpler to streamline your survey process.
Key Features
Engaging chat-like interface for improved user experience
Multi-channel distribution options, including email, web, and social media
Advanced analytics and reporting tools for actionable insights
Seamless integrations with tools like Slack, Zapier, and Google Sheets
Offline surveys available for on-the-go feedback collection
Price: Free for up to 50 responses per month. Paid plans start at $19 per month. Try it here.
2 Fillout
An intuitive form builder, Fillout allows users to create customizable surveys, forms, and workflows with ease. Its drag-and-drop interface allows for quick form creation, and its powerful automation features streamline data collection and management. It also provides real-time collaboration and integrations with popular tools like Airtable, HubSpot, Zapier, Google Workspace, and more, making it a flexible solution for teams looking to enhance their data collection processes.
Key Features
User-friendly drag-and-drop form builder for easy customization
Extensive library of templates tailored to various industries
Powerful automation features to streamline workflows
Real-time collaboration tools for team input and feedback
Seamless integrations with Airtable, HubSpot, Zapier, Google Workspace, and more
Price: Free for up to 1,000 responses per month. Paid plans start at $15 per month. Try it here.
3 forms.app
forms.app is an online survey maker tool that enables you to create surveys, forms, and quizzes without coding knowledge. It provides a good solution for creating surveys for any need thanks to its competitive pricing and rich features. With a user-friendly interface, you can create any type of survey for every need and review data with a simple results page.
Key Features
Faster form creation through AI features and +5000 templates
Direct integrations with tools like Slack, Hubspot CRM, and Google Analytics
Show and hide questions with conditional logic
Various customization options like themes, fonts, and custom CSS
Easy payment and signature collection
Price: Free for up to 100 responses per month. Paid plans start at $15 per month. Try it here.
4 Google Forms
Google Forms is a free, versatile tool within the Google Workspace ecosystem that lets users create surveys, quizzes, and forms effortlessly. Known for its simplicity and ease of use, it allows users to build engaging simple form. It also supports real-time collaboration, making it easy for teams to gather feedback and insights collectively.
Key Features
Completely free with a Google account, providing great value for users
Intuitive design that allows for quick creation of customizable forms
Has accessibility features for users with disabilities
Real-time collaboration for teams to edit and manage forms together
Automatic data collection and easy access to responses via Google Sheets for detailed analysis
Delighted by Qualtrics is a customer feedback platform that helps businesses gather actionable insights through simple and effective surveys. With its focus on Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), it enables organizations to track customer sentiment over time. It also provides robust analytics and reporting features, empowering teams to make data-driven decisions to enhance customer experiences.
Key Features
Focus on key metrics such as NPS, CSAT, and CES for effective customer feedback collection.
Customizable survey templates to align with brand identity and messaging
Multi-channel distribution options, including email, SMS, and web pop-ups
Real-time analytics and reporting to track customer sentiment and trends
Automated follow-ups and alerts to engage with customers promptly
Price: Free trial available. Paid plans start at $249 per month. Try it here.
SurveyMonkey lets users easily create, distribute, and analyze surveys with ease. It offers a wide range of customizable templates and built-in analytics tools to help individuals and businesses gather valuable feedback and insights. However, its features and customization options are limited, and requires a bigger budget. If you are seeking for cost-effective and feature-rich surveys, consider exploring Fillout forms.
Mikhaela Presillas is the Marketing Manager at Fillout. She lives in Manila where you can often find her trying out new restaurants and cafes in the city or exploring new destinations.